Business Purpose

We operate to provide skilled professionals and make them available for companies like you who wish to outsource tasks to external experts.

The specialists provided to the client by FBSPL are FBSPL employees and not the client's employees. Therefore, the client should always utilize the services offered by FBSPL and not consider the assigned employee as the sole point of contact.

Responsibility

It is the client's responsibility to understand the geographical distance between themselves and the virtual assistant. The collaborative and professional relationship necessitates mutual respect and courtesy.As an FBSPL client, you must acknowledge the importance of communication via email, chat, phone, or video call. It is the client's responsibility to understand that virtual staff may require timely training or clarification on projects. By keeping all communication channels open, the client will receive proper support and better-quality work.

Payment Options

All our services are paid, except for the free trial. We accept credit cards as a means of money transfer for your selected service. More details regarding payment, such as when and how much to pay, can be discussed with your designated Account Manager.

Confidentiality

FBSPL and the client agree that all sensitive information should not be disclosed to any third party. The company also assures the client that all employees are bound by the agreement not to disclose any confidential client information. We ensure that all client data will be handled with the utmost care. Additionally, we will request your consent before using it and will only use it once you provide consent for the given reason.

Termination & Cancellation

We reserve the right to terminate services by any assigned employee to the client. You also have the right to discontinue using this website at your discretion.

You can cancel your subscription or service tenure by directly emailing us at info@fbspl.com The agreement serves as a master agreement between the client and FBSPL. The terms established and written here apply to various cases and conditions.